Our Safety Standards
Six steps before a nanny meets her first family. No shortcuts.
ID & address check
Passport or KTP verified, home address confirmed.
Two family references
We call previous families ourselves — not just read letters.
In-person interview
Face to face, with childcare scenarios and English check.
Paediatric first aid & CPR
Valid certificate, renewed on schedule. We can show it to you.
Water-safety rules
Pool and beach supervision rules signed by every nanny.
Trial shift & feedback
First shifts reviewed; families rate every booking.
Before every shift we ask
So nothing important is forgotten. Takes 2 minutes on WhatsApp.
- Allergies, medicines and health notes
- Sleep and meal routine
- Is the pool or beach allowed? With what rules?
- Screen time and sweets
- Your phone and a backup contact
- Hotel or villa rules and room number
Replacement guarantee
If your nanny is ill or can't make it, we send another vetted nanny — or you don't pay. Your evening stays yours.
Selection
In-person interview, ID check, at least two references from previous families.
Training
Current paediatric first aid & CPR certificate. Pool and beach supervision rules.
On every booking
Handover checklist, emergency contacts, WhatsApp updates.
Chat on WhatsApp